Why International BPM Institute?

International BPM Institute is a Ministry of Training, Colleges and Universities consented, Canadian registered International Business Incorporated Education Institute, dedicated to the essential and growing need for online Business Process Management (BPM) education, training and certification.

BPM is a set of management principles, patterns and techniques that provide process-based support for innovative, adaptive, collaborative human work and allows it to be integrated in a structured fashion.

BPM enables organizations to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach.

For almost a decade we have been an influential leader in the training and development business. Our extensive experience represents a diversified and innovative collection of business leaders, consultants, designers and advisors who have combined their collective insight to provide an extensive, comprehensive and most importantly, effective, learning network that has been consistently contributing to the success and growth of our clients around the world for many years. Our experience is extensive and international, delivering workshops, conferences, lectures and one-to-one coaching all over the world.

The International BPM Institute delivers these benefits through a comprehensive network of educational avenues comprised of a vast, interconnected family of websites. This makes it possible for anyone, from an individual looking for an advantage to a major corporation interested in maintaining its competitive edge to benefit from our far reaching expertise in the most cost effective and beneficial manner possible with the support necessary to ensure that all objectives are achieved.

Please visit our Faculties and our Learning Network. You will find that the International BPM Institute can provide you with the education, solutions and results you desire, on any level.

To further enhance learning experience of employees and to enhance the business enterprises with business transformation program strategy, framework and processes, we have structured our BPM courses and Professional Certification programs into a unique online, mobile e-learning and blended learning format that can be delivered over the mobile devices such as Smartphone, Tablet and Laptop/desktop without the need for special software and/or high speed internet connections. This means that we can make this knowledge available to our students at a fraction of the cost of classroom training.

This learning format has allowed us to transform the teacher’s role into that of mentor, coach and facilitator. In this way your facilitator/coach becomes a major resource to assist you in your learning process while assuring that your learning will be retained long after you complete your studies and will be applicable in the real world.

What you get in these comprehensive training programs?

Enroll & Pay for Online Course and Attend the Face-to-Face Training in Toronto at ZERO Cost to YOU
No Apps Required True Mobile Courses – AnyDevice, AnyTime, AnyWhere
Practical Courses Designed to Fit Your Busy Schedule with Videos, Scenarios, Quizzes and eContent
LIVE Course Collaboration and Discussions via Micro-Blog and ASK Questions Tool
Course Content will Dynamically Re-Size to Fit Your Smartphone or Tablets or Laptop or Desktop
Easy to Learn Simple Course Stucture with Complete Learning Analytics Stats and Reports
BPM Council Accredited Certificate to prove you have mastered and complete the course
Ministry of Training, Colleges and Universities consented, Canadian Registered Education Institute

Meet some of our Experts and partial list of organizations our experts have trained/consulted via Online and/or Face2Face.

Name Profile Organizations

Mark Harris

Creator of the “Career Dynamics” program, Mark has worked as a management consultant developing and delivering high performance management and leadership training programs for the past 12 years. Companies that have utilized Mark’s expertise include Regal Greeting and Gifts, The Cornerstone Group, Polywheels, Logos, Boeing (Toronto), Edward Jones, The Toronto Board of Trade, The City of Brampton, Intercontinental Hotels, Sheridan College, The Brampton Board of Trade, Mentor College, Cipriano Training and Development, the Peel District School Board and the Dufferin-Peel Catholic District School Board, the Lebanon County School Corporation, Washington-Westfield School District and more.

Mark also served as Executive Director of Cairngorm Career Development Corporation, a national non-profit organization that worked with Boards of Education, teachers and students developing stronger relationships between the business communities and their student populations while giving students practical training in behaviour and attitude as it applies to their future career and education choices. Mark has also served as a Consulting Director 20/20 Inner Vision Inc., a United States 501c3 charitable corporation dedicated to increasing graduation rates in high schools.

Mark began his career as a financial consultant with Select Financial Services. He rose to the position of Vice President, Tax Shelters before accepting a partnership with The Davis Financial Group where he also served as Vice President, Mutual Funds in a strategic alliance with E.A. Manning Ltd. Mark ultimately accepted the position of president with the venture capital firm Alan Johannes Corporation where he remained until beginning his consulting practice.

Al Nukaly Trading Co.
Applied Telemanagement Inc.
ATSIE Ð Associa?
City of Norfolk
Ernst & Young
Focus Integrated Business Solutions Lda
JI Consultants
Kane-Mackay + Associates Ltd.
McCormick & Company, Inc
Netways Arabia
Paramid Consulting
Pillar Technology
Resolve Corporation
Rogers Cable Inc.
Sobeys Inc.
Socal Ed
Standard & Poors
The BPM Council
The Capital Group
Thibodeau Consulting
Whetstone Inc.
Worldvision Canada
Stanbic IBTC
Chams Plc
Torquay Global Solutions
Equitorrial trust bank
Vatican Consulting
Glo Mobile
ODESE Consulting
UpperLink Limited
Intercontinental Bank Plc
JK Michaels
Fidelity Bank Plc
Zenith Bank Plc
Horizon Offshore Nigeria Ltd
Growth partners
Manulife Financial
Canadian Tire Acceptance
Arbor Development
Corning Life Sciences
GEVA Theatre
Genesee Valley Federal Credit Union
Pennsylvania State Youth
Rochester City School District
SSP America
SUNY Alfred
SUNY Geneseo
SUNY Brockport
University of Rochester
Wegmans Food Markets
Stew Leonard’s
The Cornerstone Group
American Red Cross
Avon Central Schools
Quinnipiac College
AXA Financial
The City of Brampton
Bausch & Lomb
Benchmark Sales
Blue Cross Blue Shield
Boeing Toronto Ltd.
Monroe BOCES #2
Catholic Family Center of Rochester
Charter School for Applied Technologies
Flightline Electronics

Edward Jones
T.C. Services
Montana Mills Bread Company
Evergreen Federal Credit Union
The Peel District School Board
The Dufferin-Peel Catholic District School Board
Perry Township School District
McArdle Ramerman
Megellan Realty
Newark Central Schools
Obrien & Gere
Opperheimer Funds
Pittsford Federal Credit Union
Quality Tolerance
Rochester Institute of Technology
Sear Brown Group
St. Pius X Federal Credit Union
Saint Stephens Catholic School
St. John Fisher College
Unity Health System
University of Albany
University of California Riverside
Urban League of Rochester
Gladjean Consulting
The XLR8 Team
West Irondequoit Central School District
Lebanon Community Schools
Westfield Washington Schools
Western NY Computers
University of Maine
Clarkson University
University of Dayton
Edison Learning
Colgate University
Academy School District Twenty
East House
Energy East
Episcopal Church Homes
Fairport Central School District
Friendship Schools
Gates Chili Federal Credit Union
Genesee Community College
General Code
Grace Community Service
Board of Trade of Metropolitan Toronto
HEP Sales
Highland Hospital
Ibero League of Rochester

Lexington Avenue Federal Credit Union
Lutheran Social Services
Swarm Works
Brockport Central School District
St. Ann’s Community
Canandaigua Federal Credit Union
Realty of Maine
SUNY Potsdam
Corning – Life Sciences
ABVI Goodwill
Indiana Perry Township School District
Colorado Academy School District Twenty
Tampa Saint Stephens Catholic School
Pennsylvania State Youth Services

Bob Peter

“Robert B. Peter II is a culture advisor and coach. He helps leaders and their teams at all levels within organizations improve their own personal effectiveness while building great places to work and grow. This focus on creating and developing a strong workplace culture improves relationships, increases engagement and drives business results.

Bob has enjoyed a successful career accumulating over 15 years of human resource, training and coaching experience in a variety of industries. He earned a B.S. Degree in Economics and completed graduate Human Resource Development work at St. John Fisher College. Bob has been certified as a professional values, behaviors and motivations analyst as well as a competency model integration advisor.

He has had articles published in New York State Society for Human Resource Management’s Review, the Rochester Business Journal as well as a number of professional association newsletters. He has spoken to national audiences through the New York State Credit Union League, NYSSHRM, Insitute for Industrial Engineers and American Association for School Personnel Administrators.

Stuart MacMillan

Stuart MacMillan is a fluently bilingual and passionate Strategic Management Consultant. He has over 15 years of experience working with dozens of Federal Government of Canada (GC) departments and agencies to transform their operations in the areas of Human Resources Management, Supply Chain Management and Real Property Services. Stuart knows the ins and outs of aligning people and processes with purpose. Some of his notable achievements include: serving as a recognized Management of Change subject matter expert on multi billion dollar GC Supply Chain Program transformation initiatives; developing Management of Change approaches, tools and process steps to help executives lead and navigate large scale transformation undertakings; and advising on government wide initiatives to build long term and sustainable GC Supply Chain and Real Property Community HR capacity. At present, Stuart is leading numerous departments and agencies in the conduct of their business process analysis initiatives to implement Common HR Business Processes across the GC.

Stuart has a Bachelor’s Degree in Business Administration and is one of only a few people in Canada to be recognized as a Master Practitioner in Applied Organizational Development by the Queen’s University, Industrial Relations Centre. In 2011, he was appointed by the IRC to serve as a member of their Advisory Board, has a Professional Certification in Business Process Management and is a member of the Human Resources Professional Association of Ontario. He is equally highly committed to lifelong learning and will be taking other specialized training in the coming year from the Rotman’s Executive Education Centre at the University of Toronto to remain on the leading edge in his field.

When working in the field of HR, Stuart has developed significant expertise and is highly specialized in areas such as Strategic HR Planning and Workforce Analysis; Business Analysis, Job Analysis; Organizational Design; Labour Relations and Organizational Learning. He is regularly sought after for his talents in conducting large group bilingual facilitation using Applied Organizational Development approaches.

J Ben Benjamin

J. Ben Benjamin has more than fifteen years of leadership in Processes Management, CRM, IT, Quality Assurances and, a proven track record in Business Process Management. He is professionally trained as a trainer.

Ben has Professional Certification in Business Process Management, CRM, Six Sigma, Internet Marketing, Business Analysis and Software Quality Engineering. He has been part of several teams that implemented multi million-dollar CRM/BPM projects from RFP, site visits, vendor selection, and implementation. Ben is a senior member of the ASQ (American Society for Quality). He is a senior member of the BPM Council Advisory Board and Head Trainer and Facilitator at BPM Council International.

Ben has experience in workflow development, New Product Development processes and has an intimate knowledge of Lean Six Sigma, TQM, BPI, CMM and Process re-engineering. He is an experienced leader with detailed expertise in Financial, Insurance, Telecommunications, Retail, Non-Profit and e-commerce to name a few. Ben lives and practices BPM every day. His years of experience have guided him in his development of an exclusive BPM/CRM framework which advances the state of the art of BPM/CRM and business performance. UnifiedBPM is the framework is used extensively throughout the program to develop business performance criteria.

Ben conducts Certification training with a hand picked group of senior executives from the Fortune 500 companies. They share years of experience and work in the trenches in Business Management. They know how to coach and communicate. They are men and women with a passion to share knowledge and mentor attendees through the learning journey.

Ben has personally Consulted/trained many leading organizations through Online-Ondemand and/or Face2Face on Business Process Management, Project Management, Business Analysis, Six Sigma, Customer Relationship Management, Quality Assurance, Soft Skills and many more subjects.

Michael G Hall

A goal oriented professional with Senior Leadership skills in the Mining Industry, Solid Electrical Engineering experience, PLC Programming, Project Management, Process Management and Sales and Territory Management experience, as well as, Aerospace and Military, ITAR and Controlled Goods experience. Consistently delivering strong results with a passion for excellence, possessing the ability to coach, train, motivate, mentor, troubleshoot, and problem solve, always meeting or exceeding performance expectations, and credited with having excellent interpersonal, organizational and communication skills.

His current position is within the mining industry as Territory Manager of Thor Global Enterprises Limited – Specializing In Mining Industry
Responsible for managing all business related to Aggregate Production, Mining, Ship Loading and General bulk Material Handling. Currently managing Ontario and New York.
Responsible for providing input to senior management on strategy and design direction.

Responsible for educating Project Managers and Continuous Improvement Managers on how our equipment can significantly reduce costs and improve operational reliability while improving product quality.

Femi Stevens

Areas of expertise include:
Combining 16 years of consultancy expertise, industries experience and technical knowledge with ‘best of breed’ technologies and solutions, I am a self-starter and driven professional with proven results in the implementation and management of complex business transformation programs and operations in multi-vendor, multi-technology and multi-national organizations in industries/agencies such as Information Technology, Telecommunications, Consulting, Financial/Investment, Government, Hospitality, Manufacturing, NGOs, and FMCG.Strategy Development & Execution
Strategy formulation and tactical execution, benchmarking and competitive analysis, business growth, new markets and partnerships (acquire, build, partner) strategies, business transformation and optimization strategies, multi-vendor’s technology integration strategies.Service Delivery & Business Developments
Facilitate effective B2B communications, ensuring reliable service delivery, promote service excellence, opportunities and leads management, product development, pre-sales/up-selling activities (RFI, RFP, Feasibilities, sales proposals, Statement of Work, cost estimation, contractual negotiation, scope refinement), release and change request management etc.Project Portfolio Management
Project Management Office establishment (covering operation framework/model, governance, standards, processes & information management systems), Training & Mentoring; PMO optimization using the CMMI (Capability Maturity Model Integrated) framework.Technology Management & Enterprise Architecture
Technology analysis, evaluation and road-map development, Convergent Technology, System Integrations(Multi-vendor/Multi-technology); Solution Design and Enterprise Architecture design/mapping using the eTOM/SID/TAM 3.0 of the TM Forum.

Other specialties are:
Business Process Management, Performance Management, Business Analysis, Release/Change Management, Training and Mentoring.